Privacy Policy for harborsaga.com
1. Introduction
Harbor Saga (“we,” “us,” or “our”) is committed to safeguarding the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, store, and protect information obtained through our website, harborsaga.com. We adhere to strict data protection principles in compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and applicable privacy legislation. Your trust is paramount to us, and we are dedicated to ensuring transparency and accountability in all our data processing activities.
2. Scope of the Policy and Data Controller Role
This Privacy Policy applies to all personal data collected through harborsaga.com and any related services offered. Harbor Saga is the data controller responsible for determining the purposes and means of processing the personal data described herein. Questions or concerns about data processing activities may be directed to: [email protected].
3. Categories of Data Processed
We collect and process various categories of personal information either directly from you or via automated technologies:
a. Usage Data
Information regarding your interactions with our website, including browser type, IP address, referring pages, time and date of access, and session durations.
b. Account Data
Information provided during account registration or maintenance, such as your full name, physical address, email address, and telephone number.
c. Profile Data
Details about your preferences, transaction history, purchase behaviors, interests, and content interactions across harborsaga.com.
d. Communication Data
Records of correspondence between you and us, including support requests, inquiries, and customer service interactions.
e. Technical Data
Device-specific information such as hardware model, operating system version, browser configurations, unique device identifiers, and mobile network information.
f. Transaction Data
Details related to purchases and services, including payment card information, billing and delivery addresses, transaction timestamps, and order history.
g. Preference Data
Marketing and communication preferences, opt-in/opt-out statuses, and interests related to products or services.
4. Legal Bases for Processing
We process personal data only where permitted under applicable law. The primary legal bases include:
– Contractual Necessity: To fulfill our obligations under a contract, such as delivering ordered products or providing customer support.
– Legitimate Interests: To improve our website’s functionality, prevent fraud, and ensure network and information security.
– Consent: When you explicitly agree to the collection and use of your information, such as opting in to receive marketing messages.
– Legal Obligation: When processing is required for compliance with applicable legal obligations.
5. Your Rights
Under applicable data protection laws, you are entitled to exercise the following rights with respect to your personal data:
– Right of Access: Request information regarding the personal data we hold about you.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request the deletion or removal of your personal data where no longer necessary or if consent is withdrawn.
– Right to Restriction: Request limitations on processing under certain circumstances.
– Right to Portability: Request a copy of your personal data in a structured, commonly used, and machine-readable format.
Requests to exercise these rights can be sent to: [email protected].
6. Security Measures
We implement robust technical and organizational measures to protect your personal information, including but not limited to:
– End-to-end encryption of sensitive data
– Access control policies restricting access to authorized personnel
– Automated and manual monitoring for unauthorized access attempts
– Secure data backups and disaster recovery protocols
– Regular staff training on data protection best practices
7. International Data Transfers
Your personal data may be transferred to and processed in countries outside your jurisdiction, including those that may not offer the same level of data protection as your home country. In such cases, we use Standard Contractual Clauses approved by regulatory authorities or rely on equivalent safeguards to ensure your data is handled securely and lawfully.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, taking into account legal, regulatory, and contractual obligations:
– Usage Data: up to 12 months for analytics and troubleshooting
– Account Data: retained as long as the account remains active
– Profile Data: reviewed annually and retained up to 24 months of inactivity
– Communication Data: retained for 36 months for customer service history
– Technical Data: retained for up to 12 months
– Transaction Data: retained for 7 years as required for financial recordkeeping
– Preference Data: retained until you update or withdraw your consent
9. Cookie Policy
We use cookies and similar technologies on harborsaga.com to enhance your browsing experience and enable core site functionality. Cookies fall under the following categories:
– Essential Cookies: Required for the website to operate properly (e.g., session management)
– Functional Cookies: Help remember your preferences, enhancing usability
– Analytics Cookies: Collect anonymized data on visitor behaviors to improve site performance
– Performance Cookies: Measure site performance and usability metrics
10. Cookie Management and Compliance
In compliance with GDPR and CCPA, users can manage their cookie preferences through cookie banners or browser settings. You may opt-out of non-essential cookies at any time. For users from California, specific rights regarding the sale of personal information—including the right to opt-out—are honored through appropriate cookie handling and browser signaling mechanisms.
11. Protection of Children’s Privacy
Harbor Saga does not knowingly collect or solicit personal data from children under the age of 13. If we become aware that we have inadvertently collected such data, it will be deleted promptly. Parents or legal guardians who believe their child has provided personal data through harborsaga.com are encouraged to contact us at [email protected].
12. Policy Updates
We reserve the right to amend this Privacy Policy as needed to reflect changes in legal or regulatory obligations or business practices. Any changes will be effective from the time of publication on harborsaga.com. Where appropriate, material updates will be communicated directly to users via email or on-site notification.
13. Contact
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
This Privacy Policy reflects our commitment to the responsible handling of your personal data in accordance with applicable global privacy regulations. Your privacy is important to us, and we welcome inquiries or feedback about how we manage your data.